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Welcome to Contact Centre Central
We specialise in connecting customer contact people and contact centre jobs

Contact Centres - A Career of choice

The Contact Centres sector is today one of the major employers within the UK and a career of choice for many. Offering entry level to senior opportunities, career development and training programmes, with cultures of actively promoting from within, the sector attracts people from a wide variety of backgrounds.

Working as a Contact Centre Agent

There are a wide range of rolls and jobs available:

  • Customer service
  •  Claims handling
  •  Customer Advisor
  • Outbound sales
  •  Charity Fundraising
  •  Complaints handling
  • Social Media advisor 
  •  Sales consultant
  •  Debt recovery advisor

Contact Centre Management jobs:

  • Team Leaders 
  • Forecasting & Planning 
  • Operations
  • Contact Centre
  • Compliance & Quality 
  • Head of Directors 
  • Training & Development
  • Service Delivery

Find a contact centre job

News and Events

Working Wednesday Well Spent

A working Wednesday was well spent attending the inaugural Stand Out in The Crowd Event hosted at Angela Mortimer’s offices in the beating heart and soul of Soho.

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